FAQ

Due to the nature of our products, we do not offer returns or exchanges at this time. We want you to love your order, if you have any concerns or questions please contact us right away.   

If you received a damaged or incorrect item, email hello@lumeecandles.com.

We would love to work with you! Please send a detailed message to hello@lumeecandles.com with what you are looking for.

When your candle jar is empty, fill it with any type of soil and place the seed paper on top. Alternatively, you can use any small pot if you’re too excited to wait for your candle to finish! Cover the seed paper with 1/8 inch of soil and water thoroughly. Place it in a sunny spot, water frequently and watch it grow!

We love to help! Please email hello@lumeecandles.com so we can assist you further.